Lagos · Nigeria
Hire a customer service officer in Lagos
Customer experience in Lagos is competitive. You need officers who stay professional on tough calls, resolve issues quickly and log every interaction correctly.
We recruit customer service representatives for retail, fintech, logistics, clinics and service brands — matching language skills, shift needs and CRM experience to your brief.
Who hires this role in Lagos
Teams scaling support volume who cannot afford slow, unvetted hiring from open job boards alone.
What you get with Pukena Concierge
- Screening for communication and conflict handling
- Shift and language matching (including bilingual where needed)
- Tool familiarity checks (CRM, ticketing, WhatsApp Business)
- Shortlist ready for live assessments
Lagos coverage
Island and mainland contact centres and branch teams across Lagos.
Frequently asked questions
- Do you recruit for night shifts?
- Yes — note shift patterns in your brief so we only shortlist candidates who can commit to those hours.
Ready to hire in Lagos?
Share your brief and we will confirm scope, then recruit and shortlist verified customer service officer candidates for you.
Request a Custom Quote