Pukena

Office Support Professionals · Customer Operations

Hire Customer Service Representative in Lagos & Nigeria

Front-line customer support.

Customer experience in Lagos is competitive. You need officers who stay professional on tough calls, resolve issues quickly and log every interaction correctly.

We recruit customer service representatives for retail, fintech, logistics, clinics and service brands — matching language skills, shift needs and CRM experience to your brief.

Looking for local Lagos hiring details (neighbourhoods, FAQs, and a dedicated brief)? Open the Customer Service Officer in Lagos guide.

Who this is for

Offices & businesses

How Pukena Concierge helps

  1. You tell us who you need
  2. We review the brief and confirm scope
  3. We source, screen and verify candidates
  4. We shortlist qualified professionals for you
  5. You interview and select
  6. We support deployment and replacements where included

Verification standard

Professional verificationStandard checks plus CV, qualifications, skills assessment and interview.

  • Identity verification
  • Address verification
  • Guarantor verification
  • Employment history
  • Reference checks
  • CV review
  • Additional checks where the role requires them

Pricing

Request a custom quote

Share your brief and we will send a recommendation and quotation before recruitment begins.

Frequently asked questions about hiring a customer service representative

How do I hire a customer service representative in Lagos through Pukena Concierge?
Submit a brief for a customer service representative on our hire request or quote flow. We confirm scope, recruit and screen candidates, then shortlist verified professionals for you to interview before deployment.
Are customer service representative candidates verified?
Yes. Every Concierge placement follows a verification standard matched to the role — identity, references and role-specific checks for office support professionals.
Do you place customer service representative professionals outside Lagos?
We primarily serve Lagos and can support placements across Nigeria depending on the role, timeline and location. Share your city when you request a customer service representative.
How long does it take to hire a customer service representative?
Timelines depend on role scarcity and your requirements. After your brief is confirmed, we typically move from sourcing to a shortlist within days for common roles, and longer for specialist or executive searches.

Related roles

Also see our dedicated customer service representative hiring page.