Actively hiring
Managed services
Managed Services & Payroll Lead
Own post-placement operations — attendance, draft payroll invoices, replacements, conversions, and platform earnings — so clients never get wrong bills again.
- Lagos, Nigeria
- Full-time
- ₦180,000 – ₦230,000 / month
- Posted June 2026
About the role
- •Pukena now runs in-app management invoicing (salary, overtime, travel, extra days) with admin review before clients see anything.
- •You are the owner of the Operations, Attendance, and Earnings tabs for active managed engagements.
- •This role replaces ad-hoc Zoho invoicing and scattered WhatsApp overtime threads.
What you'll do
- •Review draft payroll invoices each month — recalculate from attendance, approve & send to clients
- •Monitor staff clock-out, overtime, out-of-Lagos travel, and extra-day reports
- •Run replacement cases, staff conversions, and salary review workflows
- •Partner with Finance on paid / disbursed flags and earnings reconciliation
- •Document SOPs for mid-month starters, live-in staff (no OT), and client non-confirmation
What we're looking for
- •2+ years in agency payroll, household HR, or managed staffing operations
- •Strong numeracy — comfortable with line-item invoices and pro-rata salary
- •Patient follow-up with drivers, clients, and admin on attendance disputes
- •Integrity — never issue an invoice you have not reviewed
- •Based in Lagos
Nice to have
- •Experience with monthly driver overtime in Lagos households
- •Familiarity with Paystack payroll or wallet flows
- •Prior use of attendance or timesheet tools
Admin console ownership
Day-to-day, you'll live in the Pukena admin console. These are the tabs this role owns or supports:
| Tab | Ownership |
|---|---|
| Operations | Primary owner (payroll, conversions, replacements) |
| Attendance | Primary owner |
| Earnings | Primary owner |
| Lifecycle | Support |
| Complaints | Payroll & attendance escalations |
Benefits
- •Work on a product-led staffing platform — concierge, payroll, attendance, and referrals in one console
- •Small team with real ownership across six functions, not corporate layers
- •Hybrid/on-site options depending on role (Lagos-first)
- •Training on the Pukena admin console and concierge SOPs
- •Performance reviews tied to verified placements and client retention
- •Path to lead a function as Pukena scales managed services and workforce platforms across Nigeria